Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Klasstra.

Last updated: October 25, 2025

Our Privacy Principles

We are committed to protecting your privacy and being transparent about our practices.

Data Protection

We implement industry-leading security measures to protect your personal information.

Transparency

We are clear about what data we collect, how we use it, and who we share it with.

Your Control

You have control over your personal data and can manage your privacy preferences.

Data Minimization

We only collect and process data that is necessary for our services.

Information We Collect

Personal Information

We collect personal information that you provide to us when you:

  • Create an account or use our services
  • Contact us for support or inquiries
  • Subscribe to our newsletters or communications
  • Participate in surveys or feedback programs

Educational Data

As an educational platform, we may collect and process:

  • Student enrollment and academic records
  • Attendance and performance data
  • Communication between students, teachers, and parents
  • Assessment results and grades

Automatically Collected Information

We automatically collect certain information when you use our platform, including:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Log files and diagnostic data

How We Use Your Information

Service Provision

  • Provide and maintain our services
  • Process transactions and payments
  • Send service-related communications
  • Provide customer support

Improvement & Analytics

  • Analyze usage patterns and trends
  • Improve our platform and features
  • Conduct research and development
  • Ensure security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share your information when you have given us explicit consent to do so.

Service Providers

We work with trusted third-party service providers who help us operate our platform, such as cloud hosting, payment processing, and analytics services.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures

  • Encryption in transit and at rest
  • Secure data centers and infrastructure
  • Regular security audits and testing
  • Multi-factor authentication

Organizational Measures

  • Access controls and permissions
  • Employee training and background checks
  • Incident response procedures
  • Data retention policies

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Portability: Request a copy of your data in a structured, machine-readable format.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

General Inquiries

Email: support@klasstra.com
Phone: +91 98765 43210

Data Protection Officer

Email: support@klasstra.com
Address: Hyderabad, India (Opening Q1 2026)