Terms of Service
These terms govern your use of Klasstra and our services. Please read them carefully as they contain important information about your rights and obligations.
Last updated: October 25, 2025
Key Terms Overview
Important highlights from our terms of service.
Acceptable Use
Use our platform responsibly and in accordance with applicable laws and regulations.
Data Protection
We are committed to protecting your data and complying with privacy regulations.
Fair Usage
Our services are provided under fair usage policies to ensure quality for all users.
Prohibited Activities
Certain activities are prohibited to maintain security and service quality.
1. Acceptance of Terms
By using Klasstra ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
These Terms apply to all users of the Service, including educational institutions, administrators, teachers, students, parents, and any other users.
2. Service Description
Klasstra provides a comprehensive School & College Management Platform that includes:
- Student information system and records management
- Academic planning and course management
- Communication tools for institutions, staff, students, and parents
- Assessment and grading systems
- Financial management and fee collection
- Analytics and reporting capabilities
We reserve the right to modify, update, or discontinue any aspect of the Service at any time.
3. User Accounts and Responsibilities
Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use
User Responsibilities
You are responsible for:
- All activities that occur under your account
- Complying with all applicable laws and regulations
- Respecting the rights and privacy of other users
- Using the Service only for its intended educational purposes
4. Acceptable Use Policy
Permitted Uses
- Educational and administrative activities
- Communication within your institution
- Data management and reporting
- Integration with approved third-party services
Prohibited Uses
- Unlawful or fraudulent activities
- Harassment or abuse of other users
- Unauthorized access or data breaches
- Commercial use outside of educational context
5. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
As an educational service provider, we handle sensitive student data and are committed to:
- Compliance with applicable privacy laws (FERPA, GDPR, etc.)
- Implementing appropriate security measures
- Obtaining proper consent for data processing
- Providing data portability and deletion rights
6. Subscription and Payment Terms
Subscription Plans
Klasstra offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.
Payment and Billing
- Subscription fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- You authorize us to charge your payment method for all fees
- Price changes will be communicated at least 30 days in advance
Cancellation
You may cancel your subscription at any time. Your access will continue until the end of your current billing period, after which your account will be downgraded or suspended.
7. Intellectual Property
Our Rights
The Service, including all software, text, images, and other content, is owned by Klasstra and is protected by copyright, trademark, and other intellectual property laws.
Your Rights
You retain ownership of any content you upload or create using the Service. By using our Service, you grant us a limited license to use, store, and process your content to provide the Service.
License to Use
We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms for your educational purposes.
8. Limitation of Liability
To the maximum extent permitted by law, Klasstra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
Some jurisdictions do not allow the limitation of certain warranties or damages, so some of these limitations may not apply to you.
9. Termination
Either party may terminate these Terms at any time. We may suspend or terminate your access to the Service immediately if you violate these Terms.
Upon termination:
- Your right to use the Service will cease immediately
- We will provide you with a reasonable opportunity to export your data
- We may delete your account and data after the retention period
- Provisions that should survive termination will remain in effect
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
General Contact
Email: support@klasstra.com
Phone: +91 98765 43210
Address: Hyderabad, India (Opening Q1 2026)
Legal Department
For legal matters and compliance:
Email: support@klasstra.com