Helpdesk & Parent Inquiry Ticketing
Streamline parent inquiries, technical helpdesk tickets, and administrative requests with SLA tracking.
Helpdesk & Parent Inquiry Ticketing organizes communication. Parents submit support tickets regarding fees, transport, IT issues, or certificates, which automatically route to assigned staff.
Core Admission & Enrolment Features
Specialized admission tools designed for paperless, queue-free administration.
Student Inquiry Management
Take admission inquiries online through entry forms embedded directly on your website or social media handles. Data syncs automatically into the ERP.
Inquiry Follow-Ups & SMS Alerts
Track inquiry statuses, schedule follow-ups for counselors, and send automated SMS or WhatsApp updates to prospective applicants.
Online Application & Submission
Applicants fill digital forms online, upload certificates, pay registration fees via payment gateways, and receive digital receipt confirmation.
Merit-Based Shortlisting
Automatically shortlist candidates according to entrance exam scores, past academic grades, and category reservation quotas.
Student Enrolment Records
Convert accepted applicants into active student records in one click, preserving birth records, identity proofs, and photo profiles.
Eliminates Paper Procedures
Eliminate physical admission queues and paper form archives. Manage complete applicant lifecycles digitally with zero human error.
Key Institutional Benefits
Why leading schools trust Klasstra for online admissions.
Ticket submission portal
Improves administrative productivity and eliminates queue times during peak season.
Departmental auto-routing
Improves administrative productivity and eliminates queue times during peak season.
SLA resolution timers
Improves administrative productivity and eliminates queue times during peak season.
Internal staff notes
Improves administrative productivity and eliminates queue times during peak season.
Status updates for parents
Improves administrative productivity and eliminates queue times during peak season.
Satisfaction ratings
Improves administrative productivity and eliminates queue times during peak season.
Explore Related Modules
Parent Portal & App
Dedicated web and mobile application for parents to monitor academic progress, attendance, and pay fees.
SMS & Email Broadcast Gateway
Multi-channel SMS broadcasts and branded HTML email circulars for institution-wide communications.
System Configuration & Settings
Configure institution branding, academic sessions, working days, holiday calendars, and integrations.